Choosing an HVAC company in Mesa usually happens under pressure. The air conditioner has quit, the house is heating up and the first company that answers gets the job. This page is meant to be read before that day, or in the ten minutes you have on it. It explains how to check any heating and cooling contractor in Arizona, what a sound diagnosis and a sound estimate look like, and how our company answers each of those questions.
We are JBee Industries. We are a family-owned, locally operated HVAC, electrical and solar company, and our office is on South Horne in Mesa. You may also know us by our earlier name, JB Industries. We are licensed, bonded and insured.
Call us with your questions. We would rather answer them before the visit than after it.
Six things to check about any HVAC company
The contractor’s license
Arizona contractors are licensed by the Arizona Registrar of Contractors. State law makes it unlawful to act as a contractor without a license in good standing, and it lets the Registrar sort licenses into classifications that limit the kind of work each one covers. The Arizona Attorney General’s advice is to confirm that a contractor is licensed and to check the license on the Registrar’s website, roc.az.gov. Look the company up there and check two things: that the license is in good standing, and that its classification covers air conditioning work. Do this for every company you are considering, ours included. Our license numbers are printed on our main website.
Where the company is based
A company based in Mesa has less distance to cover to a Mesa address than one dispatching from the far side of Phoenix. Not every company that advertises in Mesa has an office here. Ask where the technician will be coming from. Our office is in Mesa, and Mesa homes and businesses are our closest calls.
How the diagnosis is done
A repair is only as good as the diagnosis behind it. Ask what will be tested before a price is given. On every call we inspect refrigerant levels, the condenser and evaporator coils, capacitors, electrical connections, airflow and the condensate drain line. We are looking for the root cause, because a part that failed often failed for a reason, and replacing only the part brings the same call back.
When you learn the price
You should know the price before the work starts, not after. We explain what we found in plain language and give you an upfront price, and nothing is repaired or replaced until you approve it. Estimates for new systems are free.
Whether you are offered a repair
Be wary of a company that reaches for replacement on every call, and equally of one that keeps patching a system that is finished. If a repair makes sense, we say so. If repairs have become frequent, or a major repair costs close to a new unit, we put both options side by side and leave the choice with you.
What stands behind the work
Ask what happens if the repair does not hold. Our work carries a 100% satisfaction guarantee on workmanship.
What the City of Mesa requires
A local company should be able to tell you, without looking it up, when a job needs a permit. The City of Mesa’s rule for air conditioners is short. Its residential construction guidance says you do not need a permit to replace an air conditioning unit if the new unit uses the same or less electricity as the old one. If the electrical connections are being changed, you need a construction permit. More broadly, the City requires a construction permit for installing or modifying a home’s mechanical or electrical systems.
Permit applications go through the City’s online system, called DIMES, and a permit is valid for 180 days after it is issued. Permit Services is part of Development Services at 55 N. Center Street in downtown Mesa. Rules change, so confirm what applies to your job with the City before work begins. When you compare estimates for a new system, ask each company whether a permit is needed for the job as quoted and who will apply for it.
More than one electric utility in one city
The City of Mesa runs its own electric utility. It serves more than 18,000 residential and commercial customers in about 5.5 square miles centered on downtown. SRP’s Cool Cash rebates are for SRP customers only, so the name on your electric bill decides which programs you can apply to. A company that works in Mesa every day should ask which utility you are on before it mentions a rebate.
What a good estimate for a new system includes
A replacement is one of the larger purchases a homeowner makes, and estimates differ from one company to the next. Compare them on these points, not on the bottom line alone.
- How the size was chosen. Square footage alone is not enough. The size should come from the house: insulation, windows, sun exposure, ceiling height and the state of the ductwork.
- What is being replaced. Indoor and outdoor units are usually designed as a matched system. The estimate should say whether both are included, and why.
- The condition of the ducts. Leaking or undersized ducts can take a real share of a new system’s capacity. Someone should have looked at them and told you what they found.
- Electrical work. Any change to the circuit or the disconnect should be listed, since it affects both the cost and the permit question.
- What happens on the day. Floor protection, the removal of the old equipment, the tests run on the new system and the cleanup.
- It is in writing. We give a detailed written estimate after an on-site assessment.
Our AC installation in Mesa, AZ page goes through each of these in detail.
Questions to ask on the phone
- Where is your office, and where will the technician come from?
- Is your contractor’s license in good standing, and under what name can I look it up?
- What do you test before you give a price?
- Will I have the price before any work starts?
- If the system needs replacing, will I get a written estimate and an explanation of how it was sized?
- Does this job need a City of Mesa permit, and who applies for it?
- When can you realistically be here?
The last question matters most at the peak of the hot season. The National Weather Service puts the average first 110 degree day at Phoenix Sky Harbor on June 11 and the average last on August 26, and those weeks are a busier time for repair work than the cooler months. An honest answer about timing is worth more than a promise. We handle emergency repairs, and when you call we tell you plainly when we can be there. Our office hours are Monday to Friday, 8 AM to 5 PM.
Call us and put these questions to us.
What we do
Our company works in three trades: HVAC, electrical and solar. On the heating and cooling side, the work is:
- AC repair in Mesa, AZ: diagnosis and repair of systems that blow warm air, have weak airflow, make unusual noises or will not start.
- Air conditioning repair in Mesa, explained part by part, from capacitors to compressors.
- AC installation in Mesa, AZ: new and replacement systems, sized for the house, installed to code and tested before we leave.
- Maintenance and tune-ups for air conditioners, heat pumps and furnaces, and a yearly maintenance agreement with two visits.
- Heating repair for gas furnaces, electric furnaces and heat pumps, and heat pump installation.
- Ductless mini split installation and repair for garages, casitas, additions and rooms that do not feel right.
Having an electrical contractor and an HVAC contractor in one company helps on jobs that cross the line between the trades. A mini split usually needs a dedicated circuit, and we install it as part of the same job. A new system can be planned with the home’s electrical capacity and attic insulation in mind. Our HVAC in Mesa, AZ page describes all of the heating and cooling work in more depth.
Commercial work
For businesses we diagnose, repair and maintain commercial HVAC equipment, do commercial electrical work and repair medium- and high-temperature refrigeration: walk-in coolers, reach-in coolers and display cases. We do not service low-temperature equipment such as freezers. Estimates for commercial work are free.
How a visit from us runs
- You call. Describe the problem, and we tell you honestly when we can come.
- We diagnose. The technician inspects the whole system and finds the cause.
- We explain. You hear what was found, in plain language, with an upfront price.
- You approve. No work begins before that.
- We do the work and test it. Then we clean up. We treat your home as if it were our own.
Where we work
Mesa is home. It is the third most populous city in Arizona, with more than 500,000 residents at the 2020 census. We work in its established neighborhoods, such as West Mesa, Dobson Ranch, Downtown, The Groves and Lehi, the original 1877 settlement, and on the east side around Alta Mesa, Las Sendas, Superstition Springs and Mesa Gateway Airport. We also serve Gilbert, Chandler, Tempe, Queen Creek and San Tan Valley.
Our full list of services, our license details and our contact form are on jbeeindustrieshvac.com, our main website.
Call JBee Industries for heating and cooling work in Mesa.
Common questions
How do I check that an HVAC company in Mesa is licensed?
Check the license on the Arizona Registrar of Contractors website, roc.az.gov, which is what the Arizona Attorney General advises before hiring any contractor. Confirm that the license is in good standing and that its classification covers air conditioning work. We are licensed, bonded and insured, and our license numbers are on our main website so you can look them up.
Is JBee Industries based in Mesa?
Yes. Our office is on South Horne in Mesa, and Mesa is the center of our service area. We also work in Gilbert, Chandler, Tempe, Queen Creek and San Tan Valley.
Do I need a permit to replace an air conditioner in Mesa?
The City of Mesa’s residential guidance says no permit is needed if the new unit uses the same or less electricity as the old one. If the electrical connections are changed, a construction permit is required. Confirm the rule for your job with the City’s Permit Services before work begins.
Do you give free estimates?
Yes. Estimates for new systems and for commercial work are free. On repairs, we diagnose the fault first and then give you an upfront price before any work starts.
What are your hours?
Our office is open Monday to Friday, 8 AM to 5 PM. We handle emergency repairs. Call, describe the problem and we will tell you honestly when we can get to you.
Do you only work on air conditioning?
No. We repair and install air conditioners, heat pumps, furnaces and ductless mini splits, and our company also does electrical and solar work. For businesses we service commercial HVAC and medium- and high-temperature refrigeration.
Will you work on equipment another company installed?
Yes. We diagnose and repair systems installed by others, including ductless mini splits.
Call JBee Industries